Coles relaunching BI-LO?
In August 2016, The Age published an article outlining yet another twist in Coles’ strategy. The intention, this time, is to reduce the supermarket’s product range by 15%, to “drive the efficiency of...
View ArticleThe Grave Sin of Omission
Imagine that two people died in their sleep last night while in hospital. One patient died because his nurse didn’t inject him with his life-supporting medication. The other one passed away because his...
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Sales Down, New Age Retail Up
It’s no secret that many Australian retailers are under pressure. In recent years, more than 20 have cracked with a few subsequently disappearing. Poignantly, Australian retail sales fell again in...
View ArticleDidn’t we tell you?
Only a few weeks ago, our Marketing Manager, Justin Cohen wrote an article published on Inside Retail titled ‘Containing the Amazon Offensive’. The piece revealed the true nature of Amazon and outlined...
View ArticleHow to Use Data to Unleash your Retail Superpowers
Big Data is yet another trendy term bandied about the tech world, but does it really hold the key to profound retail success? The volume and depth of data collected by many retailers certainly...
View ArticleAre you ready for digital fire?
As seen on Inside Retail. The expanding digitisation of retail enterprises means that theft 2.0 has the potential to deal a mortal wound to unprepared retailers. Theft has been ever-present since the...
View ArticleNavigating the new world of retail
As seen on Inside Retail. From understanding the new connected customer to facing the fact that Australia has long copied other retailers around the world, here is what businesses need to know in order...
View ArticleHow to Make More Money, Just Not This Week
As seen on the Online Retailer blog. Australian retailers will have roughly $1 billion dollars a day on the table over the 2017 Christmas season. With so much money at stake, Online Retailer asked me...
View ArticleIt’s time for Shop.org to rebrand
As seen on Inside Retail. I just got back from the US, having visited Shop.org in Los Angeles and let me tell you: don’t be fooled by deceptive distinctions between different forms of commerce. It’s...
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Fortifying your Retail Business against Amazon and Beyond
In 2017, many Australian retailers experienced increased headwinds in their business. The top line stalled and profits shrunk. With Amazon now open for business Down Under, Australian retailers are...
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